Store Policies
Returns
-Due to the hand made, time intensive nature of each piece, they are not returnable or refundable.
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-An exception to the above is If an item arrives broken. a refund will be issued if the following terms are met. Notification via e-mail of damaged goods within 7 business days of receipt. The e-mail should include your name, address, order number, and photographs of the original packaging, package contents, and damaged items.
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-Complete and accurate shipping information is required at check out. Refunds will not be issued for incorrect shipping information. If there are any mistakes in the information you provided, please contact me as soon as possible and we will do our best to help. We are not responsible for compensation or issuing a refund if incorrect information was provided and the product has already been shipped.
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Shipping
-Much of my packaging is upcycled or recycled. while it may not be pretty, it keeps some trash out of the landfill just a moment longer. It also allows me to pass along some very cute and thoughtful packaging that i've collected from other artists. Please reuse and recycle the packing materials and pass it on.
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-Current shipping time is 2-3 weeks. If there is a need for an item to be shipped sooner, please reach out via e-mail and I will try to accommodate you to the best of my ability. Keep in mind I run my side business solo and work a full time day job, so things take time. I am currently only shipping to the United States and Canada.
Cancelations
-I refuse the right to cancel orders without prior notice or refuse orders. If the item was already purchased, the cost of the item will be refunded.